Frequently asked questions.


Payment Info.

+ Is my payment secure?

Your payment is securely processed by the trusted international service, PayPal. All major credit cards are accepted and you do not require a PayPal account to shop on Vasgevang.

+ What currencies are supported?

All prices are expressed in USD. When the purchase is paid with a different currency, you will have an option upon checkout to select whether the exchange rate be determined by PayPal or by your bank.

+ Can I pay via EFT?

If you do not have a credit card and wish to make an EFT payment, please contact the artist to request a quote along with our banking details. Please take note that limited edition artworks are sold on a first-come, first-serve basis, as and when your payment reflects in our bank account. The time to process your order may impact availability.


 

Edition, Artwork Size and Media.

+ What is the size of the edition?

Each artwork is a limited edition of 5 and 1 artist's proof. This means that each individual work will retain its value over time. The five editions are arbitrarily numbered and have equal value.

*A certificate of authenticity accompanies each print.

+ What technique is used for printing?

Giclée is an archival process that refers to an individually produced, high-resolution, high-quality fine art digital print, using both archival media and inks. This means that your print is guaranteed to last between 80–100 years, with the exception of direct sunlight, storage and most importantly, the way the prints are handled.

The prints are produced by Orms Print Room, Cape Town.

+ What media (paper) is used for printing?

100% natural cotton rag 300 gsm. This fine art paper is acid free, lignin free and pH buffered, which means that it is guaranteed to last between 80 and 100 years, with the exception of direct sunlight, storage and most importantly, the way the prints are handled. Learn more about this paper.

+ What artwork sizes are available?

Availability of sizes may vary. Please refer to individual descriptions or feel free to enquire about available sizes on individual artworks.

+ Do you offer framed artworks?

Artworks are unframed, but feel free to contact the artist if you would like assistance in selecting a frame to compliment the artwork. The artist works in collaboration with renowned, archival framers, Wessel Snyman Creative (based in Cape Town and Johannesburg). Wessel uses local and ethically sourced materials whenever possible.


Shipping & Handling.

+ Is my artwork sufficiently protected for shipping?

Yes. Each print is wrapped with a sheet of tissue paper, padded and placed in a "flatpack" cardboard container. It is shipped by trusted partners from Cape Town, South Africa to almost anywhere in the world.

+ What is the price of shipping?

South Africa - Free - Delivery can take 1–2 weeks from receipt of payment.

United Kingdom - $50 - Depending on its final destination and customs, delivery can take 4–8 weeks from receipt of payment. Shipping includes packaging.

Europe - $65 - Including Turkey. Depending on its final destination and customs, delivery can take 4–8 weeks from receipt of payment. Shipping includes packaging.

North America - $100 - Depending on its final destination and customs, delivery can take 4–8 weeks from receipt of payment. Shipping includes packaging.

Rest of the world - $100 - Depending on its final destination and customs, delivery can take 4–8 weeks from receipt of payment. Shipping includes packaging.

 

Can’t find what you’re looking for? Please send us a message with your query, we’d be happy to assist.